Frequently Asked Questions

The length of time it takes to see results from counseling sessions with Beautiful Balance Counselling varies depending on the individual and the issues being addressed. Some clients may see improvements after just a few sessions, while others may require longer-term therapy.

The therapists at Beautiful Balance Counselling are licenced professionals with advanced degrees in counseling or a related field. They have extensive training and experience working with individuals, couples, and families.

Beautiful Balance Counselling provides counselling services for anyone over the age of 18.

Although Beautiful Balance Counselling does not do direct billing, or submit claims on your behalf, services offered are generally covered by private health insurance benefit packages. However, coverage and benefits for traditional therapy and therapy services change from one health insurance company to another and from plan to plan. We recommend that you consult with your health benefits provider to ensure that your sessions are covered. Please keep in mind that all of our practitioners are Registered Social Workers (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) who hold a Master of Social Work degree (MSW).

Note: As of September 26, 2012, counselling services provided by Registered Social Workers (RSWs) can be claimed as a medical expense tax deduction when you file your income tax return. In other words, Registered Social Workers are now authorized “medical practitioners” for the purpose of claiming medical expenses.

Payment is due at the time of service, and will be collected via the Jane App credit card system, via e-transfer or cash. Once charged, a receipt will be sent to the email assigned to your Jane App profile. Please keep your receipts to submit at year-end (if services are provided by a registered social worker) for a medical expense tax deduction, or to submit to your health benefits plan for reimbursement.

Individual: $140 per hr. 
Family/Couples: $160 per hr.

Therapists are part of the Non-Insured Health Benefits Program (NIHB).

**Prices vary based on practitioner**

All members of our team are Registered Social Workers (R.S.W) // Members of the Ontario College of Social Workers and Social Service Workers // 250 Bloor Street East, Suite 1000, Toronto.

Yes. Jane App is HIPAA & PIPEDA approved, your privacy is of utmost importance to us.

Confidentiality is a high priority at Beautiful Balance Counselling. What this means to you as a client is that we will not disclose anything that is discussed within a session with anyone without your consent.  There are some limitations to confidentiality that may require a release of information without consent.  They are as follows:

1. When a client is threatening harm to self. 
2. When a client is threatening harm to others. 
3. When there is a medical emergency. 
4. When a child is “considered at risk”. 
5. When a file is subpoenaed and must be handed over to the courts.

Please note: In the case of couples counselling when individuals are seen separately, it is not always possible to maintain complete confidentiality with respect to the individual session(s) when couples sessions resume.